Terms of Use
Effective from October 11, 2026
1. The service
Livuss is provided by SIA "Latvijas Zaļais Dārzs", reg. no. 40103817996, VAT no. LV40103817996, Zīļu iela 12/47, Kandava, Kandava Municipality, LV-3120, Latvia. It is a digital service: personalised training plans, nutrition and activity tracking, weekly reports and AI recommendations. By signing up you agree to these terms and confirm that you have read the Privacy Policy.
2. Health and safety
Livuss is not a medical service. Our plans and recommendations are not a consultation with a doctor, physiotherapist or dietitian and do not replace one.
- Before you start, complete the PAR-Q+ health questionnaire. If it recommends doing so, consult a doctor.
- You may use the pregnancy and postpartum programme only with the approval of your doctor or midwife.
- If you feel unwell during a workout (chest pain, dizziness, shortness of breath, sharp pain), stop immediately and seek medical help.
- You are responsible for performing exercises in a way that suits your health and circumstances.
3. Account
- You can create your own account from the age of 18. From 13 to 17 you can do so with a parent’s consent. For children under 13, only a parent on the Family plan can create a profile.
- Provide truthful information. The safety of your plan depends on it.
- Do not share your password with others. You are responsible for activity in your account.
4. Plans and prices
| Plan | Price per month | For |
|---|---|---|
| Starter | €9 | 1 adult, 1 chosen training path |
| Pro | €29 | 1 adult, all features |
| Family | €59 | 2 adults + up to 5 children |
| Family+ | €69 | 2 adults + more than 5 children |
Prices include VAT. An annual subscription costs 12 months’ price with a discount, as shown at checkout. A description of the features and daily limits (for example the number of photos) for each plan is on the livuss.com pricing page.
5. Payments and renewal
- New customers get the first 7 days free (one trial per person). If you don’t cancel during the trial, the first payment is taken on day 8. We will remind you by email 2 days before. After that the subscription is paid in advance and renews automatically every month or year until you cancel it.
- We will remind you by email 7 days before an annual subscription renews.
- We will notify you of price changes at least 30 days in advance. The new price takes effect from the next period. If you don’t agree, you can cancel your subscription.
- If a payment fails, we will try again. If it still fails, access will be suspended, but your data will be kept.
6. Cancellation and right of withdrawal
- You can cancel your subscription at any time in your account settings. Access remains until the end of the paid period. Your data is kept for another 12 months. If you come back during that time, you don’t have to fill anything in again. We do not refund the unused part unless required by law.
- EU consumers have a 14-day right of withdrawal. At checkout you are asked to agree that the service starts immediately. You confirm that you understand: once the service has started, you lose the right of withdrawal.
7. Family plan
- The plan is managed by the parent who pays for it. They can invite a second adult and create children’s profiles.
- Both adults can edit children’s profiles. The adults’ personal data is not visible to each other unless they choose to share it.
- The parent is responsible for making sure the child trains safely and in a suitable environment.
- If the plan is cancelled, invited members lose access at the end of the period.
8. AI content
Plans, reports and meal recognition are created by artificial intelligence. AI can make mistakes: calorie and nutrient figures from photos are approximate. If a recommendation seems unsuitable for your health, don’t follow it and change your plan or contact us.
9. Your content
Photos and the information you enter belong to you. You allow us to use them only to provide the service to you. You can delete them yourself at any time. Do not upload photos of other people without their consent, or any unlawful content.
10. Livuss content
The Livuss name, logo, programmes, texts, videos and design belong to SIA "Latvijas Zaļais Dārzs". You may use them for personal use, but you may not copy, sell or distribute them.
11. Prohibited use
You may not: share your account with others outside the Family plan, automatically collect data from Livuss, circumvent limits or security, or use the service for unlawful purposes. After notice, we may suspend or close an account that breaches these terms.
12. Liability
Livuss is provided "as is". We do our best to keep it running without interruption, but we cannot guarantee it. We are not liable for injuries or losses resulting from not following the safety instructions in section 2. Our total liability does not exceed the amount you paid us in the last 12 months.
Nothing in these terms limits our liability for intentional misconduct or gross negligence, or your mandatory consumer rights.
13. Changes to the terms
We will notify you by email of any material changes at least 30 days in advance. If you continue to use Livuss, this means you accept the new terms. If you don’t agree, you can cancel your subscription.
14. Governing law and disputes
These terms are governed by Latvian law. If you live in another country, you keep the mandatory consumer protection rights of your country. Please contact us first: support@livuss.com. Consumers in Latvia can also contact the Consumer Rights Protection Centre (ptac.gov.lv).