Frequently asked questions

Can’t find your answer? Write to support@livuss.com. We reply on weekdays from 10:00 to 17:00 Latvian time.

About Livuss

What is Livuss?

Livuss is your personal trainer on your phone. You tell it your goal, time and equipment. Livuss creates a training plan, guides you through each workout with a timer and adjusts the plan to your progress every week.

Who is Livuss for?

Beginners and experienced athletes. You can choose strength, running, shape and weight, functional fitness, pregnancy and postpartum, seniors 60+, and children and teens from 6 to 18.

How does the AI build my plan?

The AI takes into account your questionnaire answers and how your workouts are going. If you like, it also considers your sleep and how you feel. If a workout was too easy, the load goes up next week. If you’re tired, the workout gets easier.

Do I need to download an app?

No. Livuss opens right in your phone’s browser. Add it to your home screen and it opens like a regular app. You’ll find instructions in the welcome email.

Which languages is Livuss available in?

17 languages, including Latvian, English, Russian, Lithuanian, Estonian and German. You can change the language at any time.

Plans, prices and free trial

How do the plans differ?
PlanPrice per monthFor
Starter€91 person, one chosen training path
Pro€291 person, all training paths and all features
Family€592 adults and up to 5 children
Family+€692 adults and more than 5 children

All plans include meal and activity logging with photos, sleep and water tracking, and post-workout tips. Starter lets you log 3 photos a day, Pro and Family 6. Every plan also includes one extra "Treat" photo a day.

Can I try it for free?

Yes. The first 7 days are free. You enter your card details when you sign up, but you’re only charged on day 8. We’ll remind you by email 2 days before.

How do I cancel my subscription?

In your account settings, in two clicks, at any time. A cancelled subscription keeps working until the end of the paid period, and no further money is taken. If you cancel during the trial, you pay nothing.

Do prices include VAT?

Yes, VAT is already included in all prices.

Can I switch plans, for example from Starter to Pro or Family?

Yes, at any time in your account settings. If you move to a more expensive plan, you get the new features straight away, and the price difference for the remaining days of the month is charged to your card immediately. If you move to a cheaper plan, it starts from the next billing period.

Can I change my training path, for example from functional fitness to running?

Yes. On the Pro and Family plans you can use several paths and switch between them at any time. On the Starter plan one path is active at a time, and you can change it once a month. Your progress is kept.

How do I see my programme?

Week by week. Every Sunday you get next week’s plan, already adjusted to how your week went. If the programme doesn’t suit you, you can rework it: up to 2 times a month on Starter, up to 4 times a month on Pro and Family (on Family, for each person separately).

Family plan and children

How does the Family plan work?

One parent pays for the plan and invites the second adult. Each adult has their own programme, and their workout, weight and meal data stays private. Both parents create and manage the children’s profiles.

What programmes are there for children?

Children and teens from 6 to 18 get age-appropriate workouts: movement skills, bodyweight strength, coordination and the joy of moving. On the Family plan a child can also log their own meals with photos. On the Pro plan you can add children’s training profiles without meal tracking.

Does my child see calories?

No. Children never see calories. This is a deliberate choice to help children build a healthy relationship with food. Only parents see the numbers.

Does my child need their own phone?

No. A child can train using a parent’s phone. If the child has their own device, the parent can connect it with a login code.

Training, nutrition and safety

Do I need a gym or equipment?

No. In the questionnaire, tell us what you have: a gym, dumbbells at home or nothing at all. Livuss adapts the plan to it. In travel mode, workouts need no equipment.

What if I’m short on time today or feel tired?

At the start of the workout, tap "Short on time" or "I’m tired". Livuss shortens or eases the workout while keeping what matters most. If an exercise doesn’t suit you, you can swap it for a similar one.

Is Livuss safe if I have an injury or health problems?

Before you start, you’ll fill in a short health questionnaire (PAR-Q+). If it recommends it, consult a doctor first. Note any injuries in the questionnaire and Livuss will avoid exercises that load them. Livuss is not a medical service and does not replace a doctor or physiotherapist.

Can I train during pregnancy?

Yes, if your doctor or midwife allows it. The programme is adapted to each trimester and the postpartum period, and it includes regular safety checks.

How does photo meal logging work?

Take a photo of your plate and the AI recognises the food and estimates the calories and protein. You can add a comment, for example "half a portion". The numbers are approximate, but they’re enough to see which direction you’re heading.

Data and privacy

Who sees my data and photos?

Only you. On the Family plan, parents also see their children’s data. We keep photos in private storage. We don’t sell your data, and we never use health data, photos or children’s data for advertising.

What happens to my data if I cancel?

We keep it for 12 months. If you come back during that time, you don’t have to fill anything in again: your programme, progress and settings will be exactly as you left them. If you want everything deleted right away, you can do it in your account settings.

How can I suggest an improvement?

In the app menu, tap "Suggest an improvement" and write your idea. We read every suggestion, and if we implement it, we’ll let you know.

How can I contact you?

Write to support@livuss.com. We reply on weekdays from 10:00 to 17:00 Latvian time.

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Frequently asked questions — Livuss